Privacy Policy

Last updated: 26/02/2026

Charlotte Mail Photography is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using this website.

1. Who We Are

Charlotte Mail Photography

Website: https://www.charlottemailphotography.co.uk/

Email: hello@charlottemailphotography.co.uk

For the purposes of UK data protection law, Charlotte Mail Photography is the data controller.

2. Information We Collect

We may collect and process the following personal data:

Name
Email address
Phone number
Wedding or session details you choose to share (date, venue, location, preferences)
Any other information you voluntarily provide via contact forms or email
Website usage data (such as pages visited and device information)

3. How We Collect Your Data

We collect data when you:

Submit an enquiry through our contact forms
Contact us directly via email or social media
Book a photography service
Browse our website (via cookies and analytics tools)

4. How We Use Your Data

Your data is used to:

Respond to enquiries and provide requested information
Communicate about bookings, availability, and services
Fulfil contracts and deliver photography services
Improve our website and user experience
Meet legal or accounting obligations

We will never sell or rent your data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Consent – when you submit an enquiry or opt into communication
Contract – when data is needed to provide photography services
Legal obligation – for tax or accounting purposes
Legitimate interests – to operate and improve our business

6. How We Store and Protect Your Data

Your data is stored securely using trusted systems and services. We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Data is retained only for as long as necessary to fulfil its purpose or comply with legal requirements.

7. Sharing Your Data

We may share limited data with trusted third parties only when necessary, such as:

Online galleries and image delivery platforms
Accounting or invoicing software
Website analytics providers

All third parties are required to comply with data protection laws.

8. Cookies

This website uses cookies to improve user experience and analyse website traffic. Cookies may collect anonymised data such as pages visited and time spent on the site.

You can control or disable cookies via your browser settings.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact:

hello@charlottemailphotography.co.uk

10. External Links

This website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.